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hands holding globeCOVID-19 (CORONAVIRUS)

As members of the Australian Dental Association (ADA), our dentists take the safety of our patients, our staff and their families very seriously. We follow ADA Guidelines for Infection Control, which includes minimising the risk of transmitting viruses including the Novel Coronavirus (COVID-19). While we’ve always been committed to infection control, we’re taking additional precautions during these unprecedented times.

We are proactively screening patients in accordance with advice from the World Health Organisation and the Department of Health to help minimise the spread of COVID-19, in the interests of the safety of staff and patients.
If you have flu-like symptoms or a fever, please stay at home and contact us by telephone or email to reschedule your appointment.

Some examples of additional procedures that we’ve implemented at our dental practice are:

  • We telephone patients the day before the appointment to conduct phone triage (i.e. ask patients regarding respiratory symptoms, etc) with the aim of reducing risk and also reducing unnecessary dental visits.
  • Our practice has dedicated on-site parking and we ask all patients to wait in their car and call the practice upon arrival. We provide entry to the practice only immediately prior to their appointment or to use the restroom.
  • We use non-contact thermometers to record body temperatures of all patients visiting the clinic.
  • Hand sanitizer is provided for use in our reception area and throughout our clinic.
  • All surfaces, equipment and examination rooms continue to be regularly disinfected. We’re taking additional steps to ensure our practice remains clean and safe for all patients.
  • Team members continue to practice proper hand hygiene in accordance with federal guidelines.
  • We also actively manage the health and well-being of all staff and dentists and are monitoring their temperatures and health on a daily / continuous basis.

Most of us have never experienced anything like this in our lifetime. It’s an evolving situation and we’ll keep you informed as things change.

Covid-19: Health tips for combating Coronavirus

In order to do our part to help limit the spread of Coronavirus, we wanted to share a few health tips with you. As one of your many partners in health, we feel it’s our duty to help ‘flatten the curve’.

Together, we can make an incredible impact on combating Covid-19—and potentially save lives.

Here are a few things you can do to stay well and limit the spread of infection:

  • Practice proper hygiene—this means washing your hands for 20 seconds, and covering your mouth when you cough or sneeze.
  • Eat a balanced, nutrient rich diet—this is the time to add more veggies to your plate.
  • Stay inside if you’re feeling ill—and seek medical attention if your symptoms are severe.
  • Disinfect surfaces around your home and work—this includes your desk, computer, remotes, cell phones, doorknobs and light switches.
  • Avoid touching your eyes, nose or mouth with unclean hands.
  • Stay hydrated—drink enough water so you never feel thirsty.

Know that we are with you and stand with our community during this time.

Link to World Health Organisation Coronavirus website with advice on how to protect yourself and other resources

Link to WA Department of Health Coronavirus website


Palmyra Family Dental | (08) 9330 3030